Terms and Conditions
If you change your mind about an item you must notify us within 14 days after having received your purchase and ship it to AMOV within the following 14 days from having notified us. To return an order please contact firstname.lastname@example.org and await our return confirmation. When received, you can return your order by the following procedure:
Make sure that the product is still in perfect condition with undamaged packaging and tags still attached. We reserve the right to refuse any returns that do not match with these criteria:
Place the product in a shipping box or plastic bag. Hats and caps must be returned in a box so they do not get squashed out of shape.
Enclose the original sales receipt to the product.
Write WEB RETURN on the package to ensure a faster expedition.
Send the package to: AMOV Apparel, Gravene 10, 8800 Viborg, Denmark
The return and financial responsibility is yours until it reaches AMOV and are confirmed by a delivery confirmation. Please notice that we can exchange your items to another size or color if available in stock.
Prices are shown in DKK (Danish Krone) or in EURO. All prices include Danish VAT of 25%. Prices do not include service, payment and delivery charges. Orders may be subjected to local taxes and/or import duties at your own expense.
We accept the following credit- and debit cards: MobilPay, Dankort, Visa, Visa Electron, VPay, American Express, MasterCard, Maestro, and JCB.
You will receive an order confirmation by e-mail shortly after placing your order. On rare occasions, an item can be out of stock. Then you will be informed by e-mail.
Your order will be dispatched within 1-3 workdays from the time you place your order. When your order is dispatched, you will receive a shipping confirmation by e-mail.
All orders within the EU are shipped via GLS and outside Europe, orders are shipped via DHL.
Denmark: Free delivery if order is above Dkr. 299,- - FREE RETURN
EU: Delivery charge Dkr. 39,- - FREE RETURN
Rest of the world: Dkr. 100,-
Danish orders will be delivered within 2-4 days from the day you received your shipping confirmation.
International orders will be delivered within 2-10 days from the day you received your shipping confirmation.
Some delays may occur during sales, very busy periods, public holidays and severe weather conditions.
Please notice that we are unable to deliver to P.O. box addresses.
AMOV does not guarantee that all items shown are in stock at the time of your order. In the event that an item is unavailable for whatever reason, AMOV will contact you by e-mail. Although we do our best to display correct images, correct colors, info and prices, errors may occur.
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at email@example.com or by mail using the details provided below:
[Re: Privacy Compliance Officer]
AMOV Apparel, Gravene 10 , 8800 Viborg, Denmark
There is a 2 years warranty on all products sold on www.amovapparel.com. This warranty covers manufacturing faults only, not wear and tear from regular use. Please contact us at firstname.lastname@example.org if you have a warranty claim, including the order number, photos of the claim area and a description of the claim.